Recent WebCT performance
The recent WebCT performance issues appear to have been resolved. SFU
staff have been working closely with the WebCT vendors ( Blackboard and Oracle) to identify and resolve the issues and have implemented several changes. So far this week, stability and performance appear to be back to normal and expected levels.
The issues arose this semester due to increased use, which put new pressures on the system. (The numbers of courses and students have reached new highs.) Resolution was complicated by the fact that some of the symptoms were intermittent. Staff are continuing to work to anticipate future growth and take all possible measures to ensure stability in the coming semesters.
February 26th, 2008 at 11:34 am
During the last week, my students have been experiencing disappearance and/or changing of grades. Is this mean a new problem has emerged?
February 26th, 2008 at 11:40 am
The performance issues were related to access - could you please email instructional_support@sfu.ca with a more detailed description of your question, and your course number. Generally, grades do not disappear or change, so this could be a simple misunderstanding.